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The following is a sample of the thank you's and
compliments we have received recently from
customers.
Voice Messages - Audio
(note: files have been edited to protect
privacy)
Residential
We would like to compliment your
employee Brandon. We called your company to help
us rid our home of an uninvited guest. Brandon
arrived to help. He inspected the perimeter of
our home, the roof and vents thoroughly, and
determined we had a mouse problem. Brandon was
professional, knowledgeable, very personable and
an excellent sales person. He advised us about
your insulation program which was a surprise to
us. We have been thinking about upgrading our
attic insulation and if we go ahead with the
project your company will certainly be contacted
based on Brandon's information.
- Tom and Colleen from Oakville
Each and every day at the Urban
Nature Information Service (UNIS), we refer
people to Humane Wildlife Control (HWC). Our
callers are not only reassured by the minimum
three-year guarantee, but also are rewarded by
the professionalism that they encounter. Most
important, they are relieved that there is a
company out there that can help them when their
boroughs often cannot. HWC has been a pleasure
to work with and we look forward to a
reciprocating and good partnership in the
years to come.
- Dr. David M. Bird, Professor, Urban Nature
Information Service, McGill University (http://unis.mcgill.ca)
Humane Wildlife Control. Inc, in
our opinion, is an ethical company with highly
skilled personnel, who do have the experience at
providing such services to homeowners in Niagara
and in rectifying these problems successfully .
. . We highly recommend you. View the entire
letter of reference.
- Mary-Catharine Kuruziak, Manager, Niagara
Wildlife Haven
The crew were great to work
with. Very professional and worked all day until
done. Tough job well done in my opinion. My
advice to anyone who gets an infestation like
this ... call them early. The damage adds up ...
- Kim from Nepean
-
view the photo album of the raccoon removal, decontamination & insulation
I was so impressed with them
[wildlife technicians] and the wonderful work
that they did. They were competent, responsible
and courteous. It was an absolute pleasure to
have them working at my place. They embody all
the good things a company should offer its
clients: great service and carefully-executed
work. I would not hesitate to recommend your
company to anyone (and in fact already have).
- Lisa from Dunvegan
I recently had the misfortune of
having raccoons co-habiting with me. I called a
couple of pest removal companies for estimates
and yours was one of them. Your quote was by no
means the most reasonable but your customer
service was excellent, including the friendly
girl who arranged the home inspection and the
knowledgeable manager who performed the
perimeter check. Having been a home owner for
just four years, I am getting considerable
experience at hiring people and companies for
various jobs. I have learned that quality
service, expertise and friendliness are worth a
lot and Humane Wildlife Control Inc. did not
disappoint. Mark was particularly knowledgeable,
instilling confidence that this job would be
performed to my standards. Mike was also a
professional, but personable too. In short,
thank you for the professional, speedy and clean
removal of my pests. Though I hope not to need
your services in the future, I will certainly
recommend you to my neighbours, who will no
doubt have refugee raccoons soon!
- Alicia from Cambridge
I have
just said goodbye to John, wildlife technician
who came out to provide emergency service. I
thought it appropriate you should know what fine
representatives he, and Kim, who I spoke with on
the phone, were for your organization.
- Melba from Ottawa
We just
wanted to write and say thank you to the great
job your technician, Aaron, did on our property.
He was courteous and efficient. Our raccoon
problem was gone the very day he dealt with it.
Thank you for great service and great customer
service.
- Stephanie & Mark from Hamilton
We want
you to know how impressed we were by the service
we received yesterday from John and Ryan in
protecting us and our house from any more bats.
From the moment they arrived, they were
professional, informative and personable. We
felt very confident about their work. They
worked extremely hard and efficiently. John was
terrific - serious in his explanations, up front
about the expense and the service, yet very
enthusiastic and helpful. Thanks!
- Liz & Ralph from Kingston
Please
accept my token of appreciation for your
diligence with respect to the condition of the
attic and the state of deterioration of the inside chimney
from the raccoon. Your
actions reflected a caring for your profession
and for your clients not seen very often in this
day and age.
- J. Ott from Welland
We had
your company insulate our chalet floor and caulk
numerous windows. For the first time in twenty
years I am now able to luxuriate in bathtub
water that stays warm and then step out into a
cosy bathroom, previously named "draft city".
The bonus for us will be the anticipated reduced
forthcoming energy bills. Ours was the dirtiest
and nastiest of jobs, yet your men did the most
professional of work. Even under such conditions
they toiled with hardly a break until the job
was completed. As well, we really appreciated
the time you took to illustrate what you were
doing, and inform us about the products you were
using.
- Louise & Larry Richer from Ottawa
I am
writing today to . . . thank you for attending
to this problem [skunk] in an efficient and
quick manner. At this point, we appear to have
no skunk under our front step . . . I
particularly appreciate the fact, as I'm sure
the skunk does, that this was a very humane
method of removal of this potentially highly
odorous problem. No nest was disturbed and no
animal was hurt in this removal. All of this was
done before the other companies I called even
responded to my telephone calls. Needless to
say, I was very impressed.
- Wendy from Hamilton
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Commercial/Institutional |
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Voice Messages - Audio
(note: files have been edited to protect
privacy)
Just wanted you to know that we
had a raccoon problem in the Lodge and
naturally, there's only one solution to a
favourable resolution - and that was you guys!!
John came out this morning and resolved the
problem with expertise in short order. Raccoon
problem resolved and a cheque is underway!
Thanks a bunch - you guys provide an invaluable
(and greatly under-rated) service.
- Norbert Poll, Owner, Canada Club Lodge
I wanted to thank you for your
outstanding efforts in getting rid of the bird
problem at our three transfer stations in
Hamilton. The birds nesting on the roof edges
were a serious health and safety concern for our
employees as their feces were dropping right
over the main work areas. It was also a nuisance
to have to clean our equipment continuously. I
was impressed by your innovative solution . . .
It showed that there are humane solutions to
these kinds of problems. Thanks again for your
professionalism and prompt service.
- Chris Ridgewell, Contract Technician -
Transfer Station, City of Hamilton, Ontario
On behalf of Grimsby Town
Council I would like to express our appreciation
to you for responding to our request for
information with respect to sightings of coyotes
in the urban areas of our municipality. Your
presentation was very informative and
interesting . . . our staff can now provide
information to residents who have seen these
animals and are frightened by them, and advise
measures that can be taken by individuals to
reduce the attractants.
- Kathryn J. Vout, Town Clerk, Town of
Grimsby
We were very pleased with Erin's
attention and care concerning the raccoons
living in the attics of two of our units. As yet
they have not returned, thanks to Erin's work.
- Eileen Neeb, President, Condo Corporation,
Waterloo
Kevin has gone above and beyond
my expectations in repairing and correcting a
bird problem at a rental property. He used his
initiative, ingenuity and creativity, then went
out of his way to get specialized material and
proceeded to finish a job that was difficult
with the expertise of a master craftsman.
- Grant from London
You should take pride in the
fact that you are part of a unique fraternity of
business owners, where your accredited business
status cannot be bought, only earned based upon
your record and performance as an ethical
business.
- Jo-Ann R. Cino, Chair, Better Business
Bureau of South Central Ontario
To view our partners'
testimonials, go to our
partners page.
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Got a wildlife problem? Submit a
quote request or call us at
1-877-222-9453. |